Government plans put hundreds of community bus services at risk, MPs warn

Upcoming changes in Department for Transport regulation could put an end to dozens of community-run bus services, a report by the Transport Select Committee has found


Community Transport in Brent. Courtesy of the Community Transport Association

Regulatory changes being introduced by the Government will threaten the viability of community bus services across the country, the Transport Select Committee has warned in a report on community transport published in December.

Community transport operators are responsible for hundreds of bus services, often serving areas abandoned by for-profit bus operators and providing a lifeline to vulnerable groups such as the elderly, who might otherwise be stuck at home. On the same day the Transport Committee published its report, the Jo Cox Commission on Loneliness published its findings, calling for a UK-wide Strategy for Loneliness, which affects over 8 million people.

Under the government’s changes, which we reported on last Summer, transport operators registered as charities or not-for-profit organisations will be subject to the same costly permit restrictions as large-scale commercial operators such as Arriva and FirstGroup.

The Transport Committee said the Department of Transport had failed to anticipate how these changes would impact smaller-scale community services, calling on the Department to “enhance its expertise, understanding and oversight of community transport, and be able to demonstrate how it has done so.”

Though the government insists that small, community-based permit holders won’t be greatly impacted, many are already being taken off the road. A survey conducted by campaign group Mobility Matters – a coalition of transport operators affected by the changes – found that 20% of of their members anticipate job losses and redundancies as a direct result of these regulatory changes, while 40% of operators expect that these changes will force them to withdraw all services and shut up shop altogether.

What the Transport Select Committee seems to understand that the Government doesn’t, is that community transport is about much more than getting from A to B.

Public transport – and buses in particular – bring a host of wider social benefits, from supporting the mental and physical health of people who would otherwise struggle to live independently, through to keeping town centres and local amenities like shops and post offices viable.

While bus services across England have been largely unregulated and run by a diminishing number of large operators since the 1980s, the exception is London, where Transport for London retains control over routes, timetables and fares, using these powers to maximise wider social benefit rather than narrow financial returns.

Transport for London’s Managing Director of Surface Transport, Leon Daniels, points out that “some of my dial-a-ride passengers only see other human beings outside their homes when they go on their dial-a-ride trip,” providing opportunities for social interaction that improve physical and mental health, and creating health and social care savings that far outweigh the costs of running the services.

The Committee’s report concluded by calling on the Department to think again, this time properly considering “suitable mitigations to protect the wider social benefit of the UK’s unique community transport approach.” Under rules set out in the 2012 Social Value Act, such an assessment must review the duties of commissioners and consider how the Government can support Community Transport Operators during the transition period.

This Report is a welcome endorsement of our belief that buses should be run for people, not profit – championed in recent years via our People’s Bus Campaign. As we await the Government’s response, we can only hope it’s a reminder to them, too.